Customer Service
We have a passion for customer service and for this, we need the best people. We look for people with high standards who take pride in their work.
Our Franchisees decide exactly what services they want to offer, in which areas and on which days. We never give Franchisees work they do not want. This means that when we page our franchisees a lead, we expect it to be followed up promptly. We aim to please our clients and offer excellent, quality service.
What our customers say
"Rachel is very prompt with communication, is direct and efficient, makes the jargon and process easy to understand. Best conveyancer I've ever had to deal with."
Client from Southbank Victoria
"John has been very patient to explain the details in layman terms, has a good ear to hear my questions and he has been very professional in responding to the enquiry."
Client from Hughesdale, Victora
“We are so happy with every aspect of Kamna's service. Every question we asked she had an immediate reply. Paperwork was completed in a very short time. Would highly recommend her to anyone.”
Client from Roxburgh Park Victoria
“Gareth was excellent all round. Very knowledgeable and very supportive throughout my buying journey. Would strongly recommend him, he's great.”
Client from Caroline Springs Victoria
“Gim was very helpful and had a quick turnaround time”
Client from Oak Park Victoria
“Loveleen is very thorough and had a quick turnaround of the contract. She has a friendly manner and is very professional”
Client from Caulfield North Victoria